Client Services Account Manager Waltham, MA

Client Services Account Manager Waltham, MA

Do you enjoy working closely with clients and building customer relationships? Are you a detail-oriented, creative problem solver? If so, CodeBroker wants you on our team.

You will be involved with leading edge applications and technologies with large retailers who are deploying cutting edge mobile solutions including smartphone applications, mobile coupons, mobile loyalty, text messaging, push messaging, and a host of other exciting technologies.

THE POSITION

CodeBroker is seeking a team member who has excellent customer facing skills, is well organized, and who has great attention to detail in order to provide superior service for our customers. You will be a part of our Client Services team, working closely with the company’s founder and CEO. The Client Services Account Manager will be responsible for managing customer relationships, meeting with customers by phone, using CodeBroker’s software, and answering customer questions about CodeBroker solutions.

THE IDEAL CANDIDATE

The Client Services Account Manager is a key customer facing member of our team. The ideal candidate will have 2-5 years of work experience and superior customer facing skills in order to be able to manage relationships with the company’s clients.

More specifically, CodeBroker is looking for team members who have the following broad skillsets:

  • Ability to build excellent customer relationships and provide superior customer service.

  • Excellent communication skills. You must possess superior listening skills and be an extremely good communicator via email and phone.

  • Strong attention to detail. You must have a demonstrated skill to pay strong attention to detail.

  • Be a Self-Starter. You will be able to work as an individual as well as part of a team and have demonstrated the ability to easily manage multiple projects and priorities.

THE BENEFITS

CodeBroker offers competitive salaries and benefits packages. As part of our team you’ll spend your time solving challenging problems in a customer-centric environment with a team that always make the time for some fun. The company has a seven year track record of innovation, stability, and profitability.

THE COMPANY

Retailers use CodeBroker’s mobile marketing platform to enrich the customer experience and enhance brand loyalty. Our platform is used by the country’s most recognizable retail brands. Through proven technology and superior customer service, we provide mobile solutions that are easy to deploy, highly-secure, and very scalable, allowing top retailers to turn mobile marketing into bottom line results. As the company rapidly expands, we are looking for highly motivated individuals to join our team. For more information on the company, visit www.CodeBroker.com.

LOCATION
Waltham, MA

CONTACT
jobs@codebroker.com