January 19, 2021

CodeBroker Introduces “CS Resolve” for Customer Service Appeasement

BOSTON, MA – JANUARY 19, 2021 – CodeBroker, the pioneer in mobile and digital coupons, today announced CS Resolve, a digital appeasement solution that provides instant value to an unhappy customer, for immediate conflict de-escalation. Designed for customer service representatives while handling unhappy customers, CS Resolve is a simple-to-use application that enables customer service reps to instantly deliver a…

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Yes You Can Compete Against Amazon Recent Studies Suggest Retail Strategies

When it comes to ecommerce, retailers — especially small retailers — have long felt that attempting to compete with Amazon is a losing proposition. Recent research from CodeBroker, however, reveals some opportunities for retailers to stand up against Amazon in meaningful ways. The study, Consumer Shopping Habits During the Covid Pandemic, is based on input from…

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