Pharma and Retail
Mobile Coupon and SMS Solutions

Pharma and Retail
Mobile Coupon and SMS Solutions



Engaging new HCP's

Engaging new HCP’s

Pharma companies are often looking for ways to encourage new HCP's to begin prescribing a medication and increase new to brand prescriptions. In addition, they would often like to glean Read More
sms text message adherence

Leveraging Mobile SMS Text Messaging to Improve Rx Adherence

We know many of the top reasons for medication non adherence include cost, fear, lack of understanding, and lack of communication. Many pharma companies use copay cards to help patients Read More
Use Geolocation to Improve Copay Savings Program Performance

Use Geolocation to Improve Copay Savings Program Performance

We are often asked if it is possible to know when a consumer enters a physical location so we can send that consumer a text message with a special offer Read More
An Easy Way to Decrease Rx Abandonments

An Easy Way to Decrease Rx Abandonments

We have had many pharmaceutical marketers contact us lately searching for a solution to reduce their abandoned Rx's. In most cases, they believe their HCP's are writing prescriptions, but that Read More
Are You Still Using Clicks to Measure Hard Conversions?

Are You Still Using Clicks to Measure Hard Conversions?

Many of our clients spend a lot of money on DTC pharma digital marketing for their copay assistance programs. When we ask them how they measure the effectiveness of their Read More
Customer Service Complaints: Contact Centers Use Digital Coupons to Appease Angry Customers

Customer Service Complaints: Contact Centers Use Digital Coupons to Appease Angry Customers

According to research, 13% of consumers tell 15 or more people if they have a negative experience with a company. As if is this isn’t bad enough, this viral nature Read More
First Call Resolution and Customer Appeasement Coupons

First Call Resolution and Customer Appeasement Coupons

First Call Resolution is the ultimate in contact center metrics because it’s the only performance metric that impacts just about every other meaningful call center measurement. First call resolution can Read More
Call Centers Use Digital Coupons For Dealing With Angry Customers

Call Centers Use Digital Coupons For Dealing With Angry Customers

Call centers have been facing major increases in call volume due to the rise in online orders driven by the pandemic. With higher call volume, comes a higher number of Read More
New Research – Coupons and Gift Cards for Dealing with Angry Customers

New Research – Coupons and Gift Cards for Dealing with Angry Customers

New consumer research provides insights from over 1,200 consumers on how customer service departments can effectively handle customer service complaint through the use of customer appeasement coupons and gift cards. Read More
New Research – Driving Retail Sales During the Pandemic

New Research – Driving Retail Sales During the Pandemic

Hot off the presses is new consumer research that provides insights into consumer shopping habits during the COVID Pandemic. Even though most stores have re-opened, shopper behavior continues to be Read More
Secure Redemption and Secure Distribution

Single Use Coupons and Text Message Marketing Software

By Dan Slavin I speak with potential customers on a daily basis about single use coupons and text message marketing software, their questions often seem to be the same. As Read More
How to Create and Use One time use Mobile Coupons

How to Create and Use One time use Mobile Coupons

Written by: Sue LeClaire Single-use mobile coupons and personalized coupons and offers are being used by a growing number of retailers to drive store traffic and purchases. In this article Read More