Pharma and Retail
Mobile Coupon and SMS Solutions
Use Geolocation to Improve Copay Savings Program Performance
We are often asked if it is possible to know when a consumer enters a physical location so we can send that consumer a text…
An Easy Way to Reduce Script Abandonment
We have had many pharmaceutical marketers contact us lately searching for medication adherence solutions to reduce their abandoned scripts. In most cases, they believe their HCPs…
Is Your Pharmaceutical Digital Marketing Team Still Using Clicks To Measure Hard Conversions?
Many of our pharma clients spend a lot of money on direct to consumer (DTC) digital marketing for their copay assistance programs. When we ask…
Elevate Your Marketing with QR Code Manager: The Key to Successful QR Code Marketing and Promotions
In today’s tech-savvy world, QR code marketing is revolutionizing how businesses interact with their audience. To capitalize on this trend, an efficient QR code manager…
Dynamic vs. Static QR Codes: Maximizing Engagement in Digital Marketing
In the ever-evolving landscape of digital marketing, QR codes have emerged as a powerful tool for connecting with consumers. However, not all QR codes are…
Mobile Coupon Redemption Software Enhances Your Marketing Efforts
CodeBroker’s coupon redemption software is engineered with a dual focus: ensuring each coupon’s unique usage and tracking its journey to the individual level. By harnessing…
Customer Service Complaints: Contact Centers Use Digital Coupons to Appease Angry Customers
According to research, 13% of consumers tell 15 or more people if they have a negative experience with a company. As if is this isn’t bad…
First Call Resolution and Customer Appeasement Coupons
First Call Resolution is the ultimate in contact center metrics because it’s the only performance metric that impacts just about every other meaningful call center…
Call Centers Use Digital Coupons For Dealing With Angry Customers
Call centers have been facing major increases in call volume due to the rise in online orders driven by the pandemic. With higher call volume,…
New Research – Coupons and Gift Cards for Dealing with Angry Customers
New consumer research provides insights from over 1,200 consumers on how customer service departments can effectively handle customer service complaint through the use of customer…
New Research – Driving Retail Sales During the Pandemic
Hot off the presses is new consumer research that provides insights into consumer shopping habits during the COVID Pandemic. Even though most stores have re-opened, shopper behavior…
How to Create and Deploy One time Use Coupons
Written by: Sue LeClaire Single-use coupons/one-time redeemable coupons and personalized coupons and offers are being used by a growing number of retailers to drive store…
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