Pharma and Retail
Mobile Coupon and SMS Solutions
First Call Resolution and Customer Appeasement Coupons
First Call Resolution is the ultimate in contact center metrics because it’s the only performance metric that impacts just about every other meaningful call center…
Call Centers Use Digital Coupons For Dealing With Angry Customers
Call centers have been facing major increases in call volume due to the rise in online orders driven by the pandemic. With higher call volume,…
How to Create and Use One time use Mobile Coupons
Written by: Sue LeClaire Single-use mobile coupons and personalized coupons and offers are being used by a growing number of retailers to drive store traffic…
Digital Coupon Wallets: Key Considerations
How to Deploy a Digital Coupon Wallet Written by: Sue LeClaire For retailers that use coupon software to drive store trips and purchases, providing a digital coupon wallet within…
SMS Marketing | Text Promotions: Best Practices
Written by: Sue LeClaire Black Friday and Cyber Monday are history. The countdown begins and serious holiday shopping begins. All of your holiday promotions are…
New Research Provides Insights into Mobile Engagement Preferences
By Dan Slavin I’m pleased to announce the availability of CodeBroker’s latest research: Consumer Mobile Engagement Research Results. You can get it here on our Resources web page.…
Mobile Coupon Marketing | Offer Personalization
Special offers represent a ready-made opportunity for retailers to drive customers back into your store – as long as these offers are relevant. Although some…
Mobile Coupon Marketing: 5 Proven Strategies
Nearly half of all consumers prefer digital coupons and mobile coupons over printed paper coupons (Source: Mobile Coupon Research Results.), so it’s no surprise that more…
Digital Coupon Marketing: 6 Strategies To Improve Redemption Rates
By Stephanie Miles As digital coupon platform use continues to soar, a growing number of retailers are deploying digital coupons to drive store traffic and revenue.…
MyOffers Digital Wallet Helps Retailers Drive Engagement
As I speak with retail executives across the country, a common theme that consistently rises to the top is the challenge of getting customers to…
Digital Coupon Platform Opens New Use-Cases for Marketers
Digital Coupon Platform use has opened a new world of marketing applications that previously weren’t possible. Retailers using a digital coupon platform to offer and deliver…
Personalization Research Reinforces the Importance of Single-Use Coupons
I’m pleased to announce the availability of a new research report on single-use coupons and offers: Coupon and Offer Personalization. In my last blog, I discussed…
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