Call Center Customer Appeasement Research
CodeBroker surveyed over 1,200 consumers on a wide range of customer satisfaction and appeasement topics to explore how company responses to unhappy customers would impact customer shopping behavior.
Please click the button on the right to download your copy of the research results.
About CodeBroker
CodeBroker’s solutions are used by the world’s most recognizable brands and retailers to drive customer acquisition, retention, and loyalty. Our Offer and Coupon Marketing Platform includes a suite of applications that empower marketers to create, deliver, orchestrate, and measure personalized omnichannel offers and campaigns across the customer lifecycle.