Call Center Customer Appeasement Research
CodeBroker surveyed over 1,200 consumers on a wide range of customer satisfaction and appeasement topics to explore how company responses to unhappy customers would impact customer shopping behavior.
Please click the button on the right to download your copy of the research results.
About CodeBroker
CodeBroker’s text message marketing and mobile coupon marketing solutions are used by the world’s most recognizable retailers and brands to drive consumer engagement and purchases. CodeBroker has delivered more than three billion text messages to support tens of thousands of retail locations with exceptional results.